Delete account & data
App: aldagado
1. Delete your entire account (close account)
You can delete your account right in the app.
- Open the aldagado app and sign in
- From the bottom menu, go to Settings
- Close account and select it
- Confirm as prompted, and your account and personal data will be deleted right away
If using the app is difficult, you can also request closure by email below.
Email: aldo@aldagado.com(Please send your request from the email address you registered with.)
2. Delete only some data (keep your account)
If you want to remove specific records without deleting your account, you can do so directly in the app.
- Individual care records: tap a record and, on the detail screen, Delete
- Community posts and comments: from items you created, Delete
3. Data that gets deleted
When you delete your account, the following data is deleted right away.
- Account details (email, login information)
- Care records (feeding, sleep, diapers, health, notes, etc.)
- Community activity (posts, comments, votes, likes)
- Chat messages
- Feedback, notification settings, and device tokens for push notifications
Voice input is discarded immediately after being converted to text and is not stored on the server, so there is nothing separate to delete.
4. About records shared with family
If you use family sharing and other family members remain, the shared records you viewed together are kept for the remaining members, while your personal information is deleted. If you are the only member of the family, that family's shared records are deleted as well.
5. Retention period
When you request deletion, your personal data is disposed of without delay. If certain information must be retained by applicable law, it is kept securely only for the period required by that law and then disposed of. We do not retain any additional data beyond this.
Contact
For inquiries about deleting your account and data, please contact us below.
Email: aldo@aldagado.com